It has become very common these days to find businesses that provide their patrons with free or complimentary wifi or Social hotspot. If you are one of those businesses who is still contemplating whether to go in for such free wifi, then read on to see how it will benefit you –
Studies have shown that small retail businesses do see a return if they offer complimentary wifi to their customers.
It brings in more foot traffic. Contact Horeca wifi if you want your business to benefit too.
Free wifi Increases the amount of time the customer spends on the premises. If customers can use their laptops, phones or tablets through the wifi you provide them, they tend to stay longer.
It also increases the amount that the customer might spend. If a customer spends more time at your venue, he is more likely to browse around, order more drinks, food or services depending on what your establishment provides. This implies he/she spends more money at your venue too.
If the customer is impressed with the services provided, he is more likely to return. That means returning customers and continued loyalty. This is one sure way of indirect marketing. Keep the customer happy and ensure that he returns to your establishment.
Different businesses might introduce free wifi systems in their establishments keeping different goals in mind. Some of them just concentrate on great customer service and expect to get excellent online reviews. Some do it so they can pull in more customers. Some might do it to get their customers to purchase more. If you want to join this community get in touch with Gasten wifi.
This being said, studies have shown that those who concentrated on their customer service, brought in excellent success rates. Better customer service automatically brings in the other benefits as well in line.